At Body in Balance Chiropractic, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal and health information, including any data that may be protected under the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We may collect the following types of information:

Personal Information such as your name, phone number, email address, mailing address, and insurance details.

Protected Health Information (PHI) as defined by HIPAA, including your medical history, chiropractic treatments, and any other information you provide as part of your care.

Website Data such as IP address, browser type, referring pages, and interaction with our site, which may be collected via cookies or tracking technologies.

2. How We Use Your Information

We use your information to:

Schedule and manage appointments.

Provide chiropractic treatment and follow-up care.

Bill and process insurance claims or payments.

Respond to your inquiries or provide support.

Comply with legal, regulatory, and insurance requirements.

Improve our website and services.

3. HIPAA Compliance

We take your privacy seriously and follow all applicable HIPAA regulations to ensure your Protected Health Information (PHI) is kept secure and confidential. We will not share your PHI with third parties unless:

You have given us written permission.

It is required for treatment, payment, or healthcare operations.

It is mandated by law (e.g., court orders, public health reporting).

All staff and service providers are trained on HIPAA regulations and are required to maintain confidentiality.

4. Your Rights Under HIPAA

You have the right to:

Access your health records upon request.

Request a correction to your health information if you believe it is incorrect or incomplete.

Request restrictions on how your information is used or shared.

Request confidential communications, such as contact only by phone or mail.

Receive an accounting of disclosures made of your health information.

Receive a copy of this Privacy Policy.

To exercise any of these rights, please contact us directly using the contact information below.

5. Data Security

We use administrative, physical, and technical safeguards to protect your data from unauthorized access, use, or disclosure. This includes secure recordkeeping, password-protected systems, and encrypted communication where appropriate.

6. Online Communication

If you choose to contact us via website form, email, or text, please note that while we do our best to protect your information, these communication methods may not be encrypted. By using them, you acknowledge and accept the associated risks.

We recommend not sending sensitive health information via unsecured email or text.

7. Third-Party Services

We may use third-party services to manage scheduling, billing, or analytics. These providers are carefully selected and are either HIPAA-compliant or contractually obligated to protect your information under a Business Associate Agreement (BAA).

8. Cookies and Website Tracking

Our website may use cookies or analytics tools to understand user behavior and improve your experience. This data does not include personal health information and is used in aggregate unless you submit a form.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this policy or would like to exercise your privacy rights, please contact us:

Body in Balance Chiropractic
5101 NE 82nd AVE Ste 100 Vancouver, WA 98662

(360) 718-2346
info@bibchiro.com